Starting Sept. 5, 2014, Genealogy.com will be making a big change. GenForum
message boards, Family Tree Maker homepages, and the most popular articles
will be preserved in a read-only format, while several other features will
no longer be available, including member subscriptions and the Shop.
For technical support and customer service, please visit our Online
Help Center. In addition to technical support and customer service,
the Online Help Center provides a feedback
section where you can send suggestions for product enhancements, or comment
on our products and services.
Information and Sales
If you would like to place an order or inquire about a product, we invite
you to visit our online store or
contact Customer Service. If you're responding
to an e-mail or mailing, please mention your priority code to receive
any special offers you may be entitled to.
Support and Customer Service
Visit our Online Help Center for a complete
listing of available support options. Our Online
Help Center can answer the majority of your technical support and
customer service questions and also include the methods to contact us
if you need additional assistance.