What changed with Genealogy.com?
As of September 30, 2014 all member log-in functionality and the following pages were retired and are no longer accessible: MyAccount, MyGenealogy, My Home Pages, HeritageQuest (ProQuest) content; Virtual Cemetery; Outdated and less popular help articles; and Shop.
GenForum message boards, Family Tree Maker homepages, and the most popular articles remain available in a read-only format on Genealogy.com, meaning the pages are preserved to allow you to view, but not edit information.
How can I edit or remove information I’ve posted to Genealogy.com?
Member activity has been discontinued on Genealogy.com. User submitted content can no longer be edited. However, we can remove content if necessary. To request removal of your submitted content you may contact Member Services at firstname.lastname@example.org. Please provide the following details and we will consider it for removal:
- The information as it appears exactly on our website
- The URL address where the information is found on our website
- Why you believe the information should be removed
Who can I speak with if I have questions about Genealogy.com?
For further questions, you may contact Member Services at email@example.com.