Re: Flagging names
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A long answer for questions I didn't ask. I think that if you are able to answer my question, you are one mouse click away from resolving this problem.
"The display is similar to that of Situation one except against Spouse Alexander James Macdonald appears "Spouse - None"
Does this line have an "x" under the Preferred Column?
Do either James or Janet have a [#] on the Spouse line, on the People Workspace, Family Tab (view)?
Those two questions should get us to the solution.