I followed the instruction to the letter without success.
%temp% ftw has a back slash and I was using a forward slash.I corrected this.
Still no success. I have a couple of questions?When clearing the temp file, do you need to also remove any hidden files?I have a hidden file.
In the Knowledge Base the CAUSE (I'm pasting it here)Do I need to worry about "my file?" Also, it states that following the instructions "MAY" fix the problem.Since it hasn't resolved my problem, what do I need to do?
Settings for your current Web Search are stored in the TempFTW directory and in your file. If one of these settings is damaged, removing current settings may resolve Web Search problems.