I am unable to do backups now with 2012. I have uploaded/downloaded/reinstalled/GEDCOM out/in and uninstalled/reinstalled windows components (XP). Support has pretty much washed their hands telling me to go to a good set of backups BUT I cannot trust the software anymore if I cannot backup. Everything else seems to work. I have NT Event errors each time it crashes which seems to indicate a passing of a null string to Dot Net...hmmmm... Amazing...I Gedcomed out to an old version of Wholly Genes and it worked OK but then i Gedcomed out and back in to a new file and it still won't back up with FTM..Lost, I am..I am quite surprised at the lack of support other than published web - do this - do that - sorry can't help..