Russ Ok I upgraded to MSIE 9 and loaded my largest tree, 1.5gb. Then I loaded a smaller tree, 677 kb. Then I created a new tree with myself, my parents, and I clicked on the leaf, added my grandparents. In each case, the result was the same, same "Merge Progress" window, and no close or ok button. This is with a new browser, with no customization. So it probably isn't the fault of the browser. I hesitate to un-install FTM 2012 and re-install. Do you see the "Merge Progress" pop-up and then the close button? I installed this prog. only about 3.5 months ago.