hi i have recently upgraded from FTM2010 to FTM 2012 and am now having problems when I want to save an image from Ancestry.com for example a census copy.I go to 'save this file to your computer or hard drive' and as soon as I press enter, I get the error message internet Explorer has stopped working. A problem has caused the program to stop working correctly.When I close it it says a Data Execution program has closed it.??? haven't had any problems previously.it has only just started to happen. Can save items outside of FTM with no problems,it is only when I am in this program. Can someone please advise as I have no idea. Thank you.