When I go to MyGenealogy and My account there's a note that I'm not currently subscribed. "Current Subscriptions: You do not own any active subscriptions."
Under this notice is a link to the subscribe page, but when I go there and try to put it in my cart, I get this: "Access Not Allowed The area of the site you have tried to visit is not accessible through that door. If you are trying to access your subscription data, click on the MyGenealogy.com icon above to go to your online data library. If you would like to visit another area of the site, just click on one of the other icons to take you there." It's an endless loop that bring you back to the same dead-end. And like I say, you cannot call Genealogy.com.