I started off years ago with Sierra Generations Family Tree 8.0 and this has run successfully under XP Pro for the last four years. Due to a computer fault had to reload everything and updated to the new Generations v8.5a and suddenly when trying to update a name either the first name or surname will disappear when trying to save. Uninstalled the new version and installed the old version and this is now doing exactly the same. Seems to be a common problem from reading the forum. Could someone e-mail me the solution at the following. firstname.lastname@example.org Remember having this problem years ago and it turned out to be a conflict with some ocr software, don't know if its the same this time round. Thanks one and all.