I am sure you will be happy to know that your not the only person in the world that is having this problem regarding Family Tree Maker verison 8.0. I purchased off the internet and I have had trouble with it for the longest time, as a matter of fact, ever since the day I installed it. It screws everything you have in it up & it DOES NOT MATTER WHAT TYPE OF COMPUTER SYSTEM YOU HAVE....IT MESSES UP REGARDLESS. Ancestry.com will NOT refund my money that I used to pay for it, so there is really no POINT in trying to fix it. I deleted it off my system and I reinstalled my FTM (2005) verison. Call me old-fashioned, but this is the best way.