Thanks a lot.I have Generations Grande Suite 6 and have had the same problem. my new optical mouse and keyboard were evidently not the problem. I tried the trick of removing all the drivers and having my XP do a search.All the hardware worked, but still had disappearing data. Now I will try your solution.
Question: Is there any need to upgrate to a newer version?I've been using this for 5 years and never had any major problems. Would there be a conflict in the newer Broderbund version or could I just install all my backed up family tree uds files to the new version. I would certainly hate to lose any of the features in the Reports section which I use constantly. Thanks, Gretchen