I've been working on just that as I received your post.
I've looked through all my startup programs with msconfig,and I found nothing that remotely resembles the two programs that Bill Deverell found and disabled.
I have been through my Registry with regedit and looked at every possible trouble spot.I am running an XP upgrade from ME, and so it's still part ME too.
I downloaded "Legacy 4.0" from KindredKonnections (My Trees) but it's TERRIBLE. I went so far as to transfer my Gedcom to it, but It is also losing information.Go figure.
I found a new/sealed Generations Millenium Edition on Ebay and purchased it, At least it should upgrade my Grande Suite 6.In the meantime, I may just take my CPU to my son, who builds his own computers and let him try to solve the problem.One way or another, I am determined to find and solve the problem. Only thing is, I may not have any more answers until after Thanksgiving. I will Let everyone know what I find out ASAP.Gretchen