This is pathetic. There's no way that your Browser's popup blocker can affect this software. Forget it - it can't possibly help.
This software is rubbish.
I have spent more hours than I care to recall entering data that has taken a very long time to assemble. Now that I come to add more information (dates of birth, additional/changed names etc) I find that original data are lost.
The 8.5 update patch doesn't seem to be available from anywhere that I can find and in any case, other postings in this forum seem to suggest that the same problems exist in that version.
If I go to www.sierra-online.co.uk (I have the UK version) or even the U.S. Sierra site, I find no reference to support or patches for this uselsss piece of junk.
What I'm looking for now is a recommendation for a PROPER genealogy program.