Please click on My Genealogy.Com, at the top of this page. On the next page:
1) Is your Name next to Welcome? (you should NOT have to login)
2) In the center 1/3 of the page, you'll see My Online Data Library and below that is View All. What subscription(s) are listed between those two lines? What subscription(s) Should be listed there?
If there is a link, under My Online Data Library and before View All, click on that link and it will take you to the GenealogyLibrary.Com where you will see links to books. You can also search from that page.