Mick I had a similar problem recently when I was working out how to save my info. I had new CD discs but a message was coming up that I had no permission and file not ready or something. But in my case I worked out that it was because I hadn't formatted the CD disc first. I'm not computer literate so I can't tell you exactly how to do it but you could give that a go. I think I went into the help section of the CD writer/creator program. Sorry if this doesn't help but it may be the same problem I was having and formatting it solved the problem for me. Regards. Jane.