Carol, another point to check (which you may have done), is the paper size in your printer PROPERTIES. Has that been changed in the past for another printing task and not reset? Have the margins been set to a different setting, too? I know these are obvious questions, but there's not many "loop holes" left :-). The other thing you could try is reinstalling (the latest) printer driver for you printer. I have found in the past that by doing that, it brings a "contrary" printer back into line.