Lance, thanks for your response to my query. When my problem started, I was renaming the program - just trying to differentiate the icons in my files, so I had 'right-clicked' on the icon, and clicked 'rename'. When I got the warning, and clicked 'no' to 'do you want to rename?' , it wouldn't revert to the original name of PAF4. My first download gave me an icon with the 'family portrait'. Now each time I attempt a download, it gives me this red geometric icon, like a red box, and with the extension .exe.This is what makes me feel that I am not getting the complete download. I have attempted this download a number of times.I am using Explorer. Please excuse my lack of proper terminology. Thanks again for your help.