Hi Deborah and thanks for your reply. Sorry I took so long to get back to you, but last Wednesday, I fell and broke 3 bones in my left foot. This is the first day I could get to my computer. Now for my problem - I don't get any message when I try to open the 2nd file. It just won't open - I thought maybe it was just slow and I wasn't waiting long enough, but this morning I tried again and left it set for almost an hour and nothing happened. I tried File/open, I tried just double-clicking the folder of the 2nd file, I tried right-clicking then "open" - still nothing. I don't know what to try next, other than calling LDS again. Any ideas?