Problems with PAF

This problem seems to have just begun in the past couple of days.I've been printing charts to files and uploading the files to a web site where I share them with family members.When the file "prints", it appears in a Microsoft Word 2007 window in .rtf format as it saves it as I indicate.Today, I noticed that a family group chart appeared empty except that the data was strung across the top of the page of the empty chart.About the same time, I got an email from a cousin that one of the other family group charts I'd uploaded in the past couple of days "didn't work".When I looked at it online and then in my files, it looked the same as the file today.The file appears correctly in preview but can't be saved from there.So the data is not corrupt.So, I downloaded the latest PAF from the site and it's still doing it.I can't figure it out or fix it.HELP!!!