Howard, First of all the following programs within UFT pages come on when clicked on: World Family Photo (Family Album Maker); Records Requester; The Gazetter; and Social Security Death Index. When I click on Ultimate Family Tree I get the following error message: "Divide by Zero or Overflow Error". I called Hewlett Packard for help and they told me the Software was not compatible with Windows XP. I am hoping somebody knows better. Thanks!