I wrote concerning the ongoing support of UFT. Also received one letter back with "address unknown" (New York address). The firstly-mentioned one came from Parsons Technology, a Broderbund Company, and the text follows. Ruthie
"Dear Ms. Mickelson; Thank you for your recent letter expressing concerns with the ongoing support of Ultimate Family tree. I have taken the following actions. First, I have forwarded a copy of your letter to Geneology.com [note the spelling]. This organization is now a separately run company headquartered in Freemont, California.
Second, I have addressed support related issues with the Mattel Interactive customer support management team which maintains responsibility for customer service and technical support. You can continue to receive technical support by calling 319-247-3333.You can also receive online support at www.UFTree.com
Again, thank you for your input on our product line. Sincerely, Anne Hastings Office of the President Mattell Interactive"