I have been having this problems for years now. In my case, it seems to happen when I have been logged on to the Internet, and then start UFT. It has happened to me on three separate computers and several different versions of UFT including the 3.0 that I use now. It does not happen everytime, but it happens oftern enough to be a major annoyance. As a user of every version of this program since Roots II, I have not experienced a problem that continues through as many versions as this has.