[Interesting that this board wouldn't let me put "genealogy.com" in the subject line.]
Anyway ... whether or not "management" reads the notes, I do not know; but I would encourage you readers of this board to sign the "guest book" at http://www.genealogy.com/co-mgmt.htmlhttp://www.genealogy.com/co-mgmt.html. and have your say there. (I did so yesterday). At least it would go directly to genealogy.com and not to Mattel, TLC, etc. Just my two-cents worth.