YOu know it will be at least four days before I hear from tech support, so if anyone can help, please chime in. I have the ubiquitous error 43 message every time I try to enter a new record. I have vs. 2.7 and have downloaded and installed the upgrade to vs. 2.9. I am running Win 98 and use Word for reports. I am also getting an error message on the property settings for my Win screen. I did not have that problem until I installed the new version upgrade. I am running this on my laptop and have over 2 gigs free disk space. I also have this program, without the upgrade on my large system and managed to find the fix for this problem once. However, I can't find the record I made of how to fix the problem! Please be very specific in what and how to make any necessary changes. I'm not too much of a "techie" - but above the level of "dumb blonde". Many thanks to all of you who share your help and opinions so freely.