Seems like you do a pretty good job yourself posting messages that stir people up. It is my company policy to post whatever message out of a thread from another forum that I think that folks might find interesting about FTM, Genealogy.com or whatever it is being called today. Just as it is your company policy not to say anything about fixes for program that they screwed up. If people get stired up then maybe some good will come from it. If we as customers sit quitely on our hands and say nor do nothing then the company whatever it is called will think that everyone is in bliss with a product that was made defective by the company and put on the market.
Oh, one other thought, sticks and stones may break my bones but words will never break me.