darmay is not a username that has been registered. if you want o use it, you've got to go to uftree.com and do that. It looks like georgina is the other that you have used most recently.
Can you try another small test (maybe even using the Kennedy sample file) though either georgina or after registering darmay? Then tell me what you tried and what username you used.
Sincerely, Paul Burchfield, Genealogy.com Technical Support Find Ultimate Family Tree knowledge base articles, hints, tips, message boards and more at: http://www.uftree.com/UFT/Nav/ufttech.htmlhttp://www.uftree.com/UFT/Nav/ufttech.html