I agree with many of your points, and that the UFT install process could use some improvement, esp with regard to new users, but would like to respond on a couple of points...
1.It's not the installer's fault regarding installation path - UFT has MANY hard coded routines that look for PERIODs in the filename to determine where the extension portion of a filename is.This was standard ms-dos 8.3 programming at the time.For whatever godforsaken reason, Microsoft decided to allow periods in filenames that DID NOT relate to the extension (ie .DBF) .Thus, many parts of UFT became broken.
2. You say "After I uninstalled the program I let it automatically install itself." -- What???
3. What PictureWorks utilties did you find on the UFT 3.0 disk?!
4. We provide the manuals as PDF files (fairly standard, from what I see), but do NOT decide to automatically install Acrobat.That choice is left to the user.The message regarding file associations is from Windows.We probably shouldn't be making shortcuts to files if we don't know that the app is installed to read them, but if it weren't for that the user may not even know there IS help on the CD!I would prefer to see this redone as "Compressed HTML" which seems to be the emerging standard for such things, but I'm just a lowly engineer.I agree that the existing implementation is lame.