Paul B. et al, I have written letters.I have sent e-mails.I have gone to the Genealogy.com homepage and left comments.I have posted messages on this bulletin board.Paul B. has been the only person who has responded.I don't believe Paul is misleading us or keeping things from us.What benefit could there possibly be in hiding the demise of UFT from us?Most of us don't by the CD's.We're certainly not buying upgrades. So where's the payoff in this supposed cloak and dagger routine?
The problem is more likely one of severe disorganization in the structure of the company.After all, the parent companies of all of these products underwent mergers before being bought by Mattel and spun off into Genealogy.com.Surely that must have played havoc with established hierarchies, procedures, and protocols.Am I making excuses? NO WAY.Genealogy.com has had more than enough time to get their act together.The only product that seems to have come through this unscathed is FTM, which is easy to understand considering the cash cow that it is.But it's past time the other ducks were gotten in a row.
I like UFT.I don't like the other programs on the market.It's as simple as that.In my opinion it is the best program on the market for serious genealogists, followed closely by TMG.There are features available that no other programs have and that is the only reason I've stuck with it this long.TMG ver. 5.0 is due out this year.It's 32 bit and if rumor is correct will have many new features.I'm waiting for it and if a few key changes have been made I'm switching permanently.Bob Velke has made no secret that TMG is selling like hotcakes and that Whollygenes is growing rapidly.No doubt that growth is due to UFT's decay.
Reading back over this message I seem to have meandered away from the points I initially wanted to make: Users are jumping ship...support is spotty...bugs are unacceptable...we keep getting FTM solicitations...somebody do something!