Re: help with citations
As I understand the situation, If you can actually "edit" a report in a UFT Editor you are using Rich Text Format (RTF) in the stand alone UFT Editor.
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If you can't edit anything, but can "Preview" the report before printing, you are probably in the "other" UFT Editor, which doesn't (?) use a Rich Text Format export.
There are probably exceptions, considering the number of reports that are included.