Marysue, "User friendly" depends very much on how the user is taught, and how the user learns. It helps, of course, if the product provides reasonable indications of how to do various tasks (and I think UFT does). That said, it is also obvious that a product with lots of options will take some time to learn. On the other hand, with lots of options, you are more likely to have a way to do what you want with the product, rather than have to work your way around its limitations. UFT and, for that matter, TMG have one major feature that can be a barrier to those used to more traditional genealogy programs. Many people have to work to get their minds around the concepts of events, and how they can be used to improve the organization of your data. It took me quite a bit of work to figure out the concept with Roots IV (but Roots IV had a less "user friendly" interface that had to be learned at the same time). Now that I am comfortable with the concepts and techniques for using events, I find it a bit difficult to figure out how to organize my data in programs like FTM. And I certainly would miss the power and speed of attaching event information to all associated with an event. UFT may have a bigger learning curve for new users than simpler programs, but there is a payoff in ease of use if you want a good genealogy tool to help in your research.