OK, that modified date/time stamp indicates you are using the upgrade version. So you should be applying the update named puft3ra.exe. If that is the case, can you instal a fresh copy of UFT 3.0 into a new directory (something like C:UFT3NEW). After installing, run the program, check the Help-About to make sure it says Verison 3.0 (indicating this is the Retail version). Then, appluy the update.
Let me know what you find.
Sincerely, Paul Burchfield, Genealogy.com Technical Support Find Ultimate Family Tree knowledge base articles, hints, tips, message boards and more at: http://www.uftree.com/UFT/Nav/ufttech.htmlhttp://www.uftree.com/UFT/Nav/ufttech.html