I'm thinking that it must be awfully difficult for the programmers to figure out where to have the program LOOK for the update. If they set it to look for C:UFT as in my case, it worked fine; but others with different drives or names must become a bit more difficult. If the programmers were to setit to look for *UFT*, then it could find all sorts of places to put those files and might mess things up even more. I'm sure they are working on it. I certainly wouldn't want that job!!! (I was just disappointed that they didn't let us know--to relieve us a bit--that it was up and coming!!!!!!) The lack of communication is what got ME upset.