Glad I could help. At my age I'm not so sure about standing on my head...the wooden nickles, well..... :>)
PS: For those following this thread, I've been working with beth this past day off line and have discovered the following:
When using two formating codes on the same text and you want to end one but let the other continue, it is best to end both and restart the one you want to continue.
Also, it's probably best not to let the formatting code carry across paragraphs.
If you do use two formatting codes on a section of text, i.e., bold and italics, only one will show in the Preview and only one will be in effect when you print directly from UFT.However, both will be exported correctly to RTF.I seem to recall running into this a while back (and I mean years) and it seems it was determine that this was a problem with the internal editor that UFT uses (I won't swear to that, my memory being what it is nowadays...).
The problem that beth had with a paragraph stopping in the middle of the text, even with 3.1, was not related to the earlier citation problem but appears to have been caused by some unprintable and unviewable code inserted in the text.I could never determine for sure as when she sent it to me it apparently got stipped out.In any case, deleting and reentering the text, as beth indicated, solved the problem.