At least you have your software. I ordered and paid by visa for a copy in August and have not received anything yet. I too have been with this line of programs from Roots III. The Trial version of 3.0 I tried will not run on my 500 mhz machine. Total freeze up. Have to hit theon off switch to get rolling again. I have reported this to them several time and not an answer. They just don't care. All they do is push FMT.