No one in this group has ever accused G.c of having an intelligent marketing department.
Mr. E James Grenier, Senior VP of Operations of A&E wrote me on April 27th concerning our letters and ongoing frustrations. He said in part "In response to your letter and those of other UFT users, Rob Armstrong has agreed to summarize and finalize the Genealogy.com investigation into UFT and to issue and announcement to the user community within the next 60 days."
Exactly what the announcement will be or when it will be given is anyone's guess but it looks as though G.c does report to higher authority and those people have the courtesy to respond to legitimate complaints.
I hope that development continues and support becomes a reality. I would love to report from Providence that UFT is a continuing project. I do not hold my breath.