Roxanne, One thing you must remember is that the people reading your posts are UFT users, just as you are. The tech people, who at one time answered on here, have been sent home to work on other projects from there. In the past most of us would rant and rave about something needing reworked. Most of the time this rant and raving went on deaf ears, but sometimes it worked. BUT now that there will no more versions of UFT any shouting is just turning off users who are attemping to help other users. We are in free fall and flapping our arms to hope to slow down the impact.