If you're talking about the family tree that you can see from the View menu, it is not printable (as such). The only way around it that I've found is to hit the print screen button and then paste it into a word processor (such as MSWord). If you're talking about the pedigree chart [Reports/ ancestor/family tree], the option might be grayed out because of your printer settings. (Go to file/Print setup and check your options, including external support). Make sure you don't have "Print to file" checked. Because the family tree (or pedigree) chart is a graphic form rather than text, it will not print as an RTF, and will have to be printed directly from the UFT editor. Best of luck!