Thanks Ruth for your speedy reply.I tried it and it did not work. I failed to mention in my 1st message that I have UFT 3.0 if that makes any difference. after doing what you suggested, I went back and at random pulled up a name, which happen to be my moms mother.the evidence for my grandmothers birth was my mother-in-laws baptismal record!so the programhas switched families as well as evidence proof. I think all this might have started this time when I went to print to file ...and was going to print out family record sheets on RTF. but am not really sure, only that before I printed I noticed the horrible mess. any other ideas???