First question is: What program are your trying to IMPORT your GenCom into? Make sure you read your manual closely on the options to choose when creating your GedCom. The options make a HUGE difference as to how the information will be transferred. Also remember that GedCom will not transfer all of your information to the other programs. There is much lacking in a GedCom transfer as far as text notes, sources, etc. and where (or if) they will be located in your transferred information.