Hi, Don! What do you mean trying to "restore?" From a backup? or Reindex? Does this come up when you first start the program, or after you've been in it for awhile?If you can be more specific, it would help.
First thing I would do, is try the "fixme.bat" in the UFT directory. This is always a good option when you don't know what's wrong. Best thing the programmers (and they admit it) ever did for the program. You can locate it through Windoes explore(make sure your program is closed when you do this).
If that doesn't work, let me know. We'll look at some other options.