The sales people tell you to call 1-800-548-1806. That number tells you to call 510/794-6850 for tech support/customer service. That number tells you to contact help.genealogy.com. The web address doesn't appear to take questions. HAS ANYONE FOUND A WAY TO ACCESS THE ULTIMATE FAMILY TREE PEOPLE? IT'S NOT JUNE 28TH YET!What a loop.