I have had lots of problems over the years with the program creating/dissolving internal family "links" that I did not enter. Also annoying was the requirement to have to start the program after a fresh reboot or suffer lockups and lost data. There has been an abysmal lack of support- (Usually "send us money and we will let you download an updated version"). I personally feel the reporting and merging facilities are confusing and basically non-functional most of the time. I consider myself a competent and capable computer user, and I have never experienced the above types of crap from any other program I have owned.