I believe that you have to have at least version 2.8 to upgrade from the free downloads on the internet. However, I may be mistaken. I do know there were a couple we had to purchase in there before we got the free 3.10 download. You could check around at the following site and see what you find out. http://www.uftree.com/UFT/UFTProductInfo/TechSupport/upgrades.htmlhttp://www.uftree.com/UFT/UFTProductInfo/TechSupport/upgrades.html I do think that people are suggesting rather than upgrade (for those unable to do so) to purchase TMG (you get a discount--see their site at http://www.whollygenes.com/http://www.whollygenes.com/) and import your UFT data directly (no GecCom needed) into the TMG program.