You may wish to click on the 'Knowledge Base' link, above. Search on 'fonts', and precisely follow the instructions to see a list of other "key" search words. You should probably also read your Windows ME instructions for installation/removal of fonts.
This problem will eventually sort itself out. To understand why you are getting the strange characters on your "Direct Print" Indented Descendant Reports, compare the Roots font with MS Sans Serif in the Windows Character map.