I have Ultimate Family Tree Premier version 2.7. While trying to "lay out" a box chart containing about 1100 names and 11 generations I have encountered a problem. After clicking ok on the Box chart design window, it goes to Descendant Box chart Report window and in the bottom left corner start counting "ordering lines." It has run to over 62 million and would keep on going if I didn't close program out, by using Control, alt, delete. While this is "ordering lines" you can not click on any other option in this window or program. It by default shows Book report and will not allow me to change to Wall chart. I know I have had this software for a few years but have only started using it in the past year. I have encountered other problems with it as well. Foxprow error for one. I downloaded patch and on a rare occasion the program will open without the error message, but rarely. I am using a 833 Mhz PC with Windows ME.