I do not have update file for 2.7. My version of software is 2.7.I could always go back to re-installing it though. Not sure what to do. Got a post from Ruth recomending the update. I do know I have tried the fixme.bat with no luck. Have not tried the check /repair utility. It seems all other functions work, except for the box chart, which is really what I wanted to do. Does anyone know what this "ordering lines" is that appears on my screen? Is it normal? How far up should it go? Thanks for all replies.