I am trying to generate "Family Journal" and "Family Group" reports in UFT 3.1. At the execution step the following message displays:
"You must close the print preview window before generating another report."
Closing UFT and starting over gives the same results. Rebooting the computer allows the reports to be formatted and printed normally, but this is not a practicable solution and should not be necessary.
Please advise me how to get around this problem. It occurs on my Dell Inspiron 7500 Pentium III notebook, 750 MHz, with Win 98SE; but my Pentium desktop, 200 MHz, generates and prints these reports without this problem. I remember that about 3 years ago I had the same problem that someone (Dick Cleaveland, I believe) helped me solve, but I cannot remember nor find notes about how this was done. Help, please.