Thank you, John, for your helpful advice. I tried what you suggested, and hope that I have done the right things. It still comes up with the close and ignore! So, is it safe, do you think, permanently to continue clicking on ignore and going ahead?!
Also, I should have asked before - sometimes when we try to add people,it says that there is insufficient memory - would you, or anyone else, know what to do there, other than switch off the computer and try again some other time? We have loads of memory in the computer. Thanks again. Joy