James- Recap: Family Journal Report saved to file in RTF format opens in both UFT Editor and in MSWord. Endnotes display properly in UFT Editor, but not in MSWord.
Probable Cause: Indexing error in Footnote/Endnote switching in MSWord, and/or MSWord default Normal.dot template has been inadvertently modified. (User cannot undo mods, but can create new default template as follows.)
Possible solution: Open MSWord. Set menu to Endnotes, as desired. Close MSWord.
Open Windows Explorer, search and find MSword template, "Normal.dot." Rename Normal.dot template to Oldnormal.dot. Save. Also delete any leftover fgettemp.rtf files in UFT.
Open MSWord. Word will generate a new Normal.dot template. Don't change anything else in Word. Export UFT Family Journal Report in RTF format to MSWord. Hope for the best.
Also be aware that if MSWord has several documents open at once, any "New" documents added may take on the format of the previous document(s). The problem seems to exist in MSWord, not in UFT.