The reason it is pale,is because it is one of those reports that needs to be printed through your word processor rather than via UFT word processor. Go to Page Setup/External/ and choose whatever word processor you use (I use MSWord). Once you get that set up, you will be able to print to your printer. If you need help selecting your word processor, please see our site at: http://rug1.tripod.com/http://rug1.tripod.com/ There is a link on that main page to "selecting your word processor." Best of luck!